Returns & Exchanges

At Thrivin, we want you to love your style; if you're not completely satisfied, we offer a seamless 30-day return and exchange window for all unworn apparel with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are intact and including the provided packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned fashion pieces, your refund or exchange will be processed within 5 to 7 business days.